Why is a single reception path useful?

It reduces the number of places the team must inspect every morning. The team can keep its folders, spreadsheet or existing tracking method while cases arrive in a consistent location.

What must be checked during setup?

Access rights, available case types, accessible files, detection method, destination folders and printing are checked with the laboratory. This avoids promising a workflow that its actual access does not allow.

What does the workstation approach change?

Files are organised in the laboratory’s local or network folders. For some platforms, technical transit through the connection server is required, without storing cases there.

StepManual or remote approachLaboratory workstation approach
Medit LinkConfigured case receptionRights and accessible files confirmed during setup
DS CoreConfigured case receptionRights and accessible files confirmed during setup
Shining 3DConfigured case receptionRights and accessible files confirmed during setup
3DiscPractice scanners: Heron IOS (3DISC)How the case reaches the laboratory: 3DISC cloud platform; the practice validates and sends the case to the laboratory with attachments and comments.
Point to note: STL, PLY or OBJ exports, compatible with open CAD software.

According to your laboratory

Small laboratory

Start with one workstation, one source and a simple destination folder. The goal is to make the first reception step predictable, not to change every production habit.

Growing laboratory

Agree on naming, destination folders and how incomplete cases are treated. Automation serves those rules; it does not replace them.

Several sites

Use a designated reception workstation. The team can access the folders through the laboratory network according to its own infrastructure and permissions.

Official sources